Payne & Co are fantastic estate agents who I would highly recommend if you are selling your property. Even though I was not their client, but rather their clients’ buyers, I felt like I received professional 5 star treatment throughout as they were very friendly and willing to help when it came to enquiries; always kept in contact and readily shared information on receipt; and went out of their way to ensure the smooth running of the chain of sale. I would just like to thank Karen and Stuart personally as they have been fabulous throughout making my life a lot easier and a whole less stressful. Thank you both.

Mrs S Dedman, April 2021

Payne & Co are fantastic estate agents who I would highly recommend if you are selling your property. Even though I was not their client, but rather their clients’ buyers, I felt like I received professional 5 star treatment throughout as they were very friendly and willing to help when it came to enquiries; always kept in contact and readily shared information on receipt; and went out of their way to ensure the smooth running of the chain of sale. I would just like to thank Karen and Stuart personally as they have been fabulous throughout making my life a lot easier and a whole less stressful. Thank you both.

Mr B Marsh, April 2021

Payne & Co are by far the best estate agent around, their service is exceptional and never did we feel like we had to chase them.
Stuart and the team are so professional and helpful. We can’t thank them enough for their help! Highly recommend!

Mrs B Earl, April 2021

Lis and the team at Payne & Co were outstanding when I was looking for a new flat to move into in Caterham. In the first week we had a slight issue with freezer drawers (the usual when you move into a new flat) – they were straight on the phone and replaced them within a day. Excellent company, excellent service – thanks Lis and team.

Mr N Murphy, April 2021

Karen & Stuart were both very friendly and responsive throughout the process of buying our new home. Karen went beyond expectations to provide local information and advice.

Mrs J Miller, April 2021

Fantastic support from Stuart & Sophie in my recent purchase, as smooth as these things can be, thanks guys!

Mr P Bennett, April 2021

We have recently purchased a property through Payne & Co and cannot recommend there service’s more highly. Always very helpful and quick to respond to question’s and very professional in keeping the chain updated with information which at times is priceless.

Mr P O’Driscoll, April 2021

We have recently purchased a property through Payne & Co and cannot recommend there service’s more highly. Always very helpful and quick to respond to question’s and very professional in keeping the chain updated with information which at times is priceless.

Mrs R Kirk, April 2021

Great friendly customer service, nothing was too much for them and very professional. Would highly recommend them.

Mr D Cole, March 2021

Payne & Co have recently sold our house. From the very beginning, we knew we had selected the right agent. I cannot praise Stuart, Sophie and the team highly enough. They were unfailingly helpful from day one and the entire process was handled efficiently and made as stress free (as selling a house can be!). The communication was second to none and Stuart gave us great advice throughout. As soon as our house was under offer… the after sales service commenced. I can honestly say that if you select this agent, you will NOT be disappointed. Stuart was proactive in chasing the solicitors, lining up the chain and phoning me frequently to provide updates. Payne & Co went above and beyond to deliver the most exceptional service through to completion. I would recommend them to anybody looking for a stress free selling experience- I was honestly very impressed. Thanks again ?

Mr Sophie D, February 2021

We have recently bought a house via Payne and Co and they made the whole experience very easy for us. Always very friendly and welcoming, nothing was too much trouble. They responded very quickly to our queries making sure that we felt supported all the way through.

Mrs J Son, February 2021

Huge thanks to Stuart and the team at Payne & Co who as always, were extremely professional, patient and diligent with the sale of my property. This is the third time I have used Payne & Co for the sale/purchase of a property, they always offer a faultless service and have excellent local knowledge. Should I ever look to move again, they will be my first point of contact!

Mrs A Villeneuve, Jan 2021

It is definitely a team effort at Payne and Co and whoever I spoke to, they were always very helpful. Karen was our main contact and was great at keeping things moving on our sale and purchase. Both Stuart and Sophie were also great too if Karen was not in the office.

Mrs S Endersby, Jan 2021

I do not live near Oxted and inherited the house from my father and chose Payne & Co from several other estate agents as was impressed by Stuart from Payne & Co from the start. Throughout the whole process of selling the house Stuart has always been very helpful, informative and has gone out of his way to make things run as smoothly as possible. I would have no hesitation in highly recommending using Payne & Co.

Mrs J Rickett, December 2020

I would highly recommended these guys. They are incredibly professional yet warm and welcoming. They went above and beyond their duties to help me with both selling and buying my house. They explained things thoroughly and supported me in all aspects of my house move. Thank you so much Payne & Co.

Mrs A White, December 2020

I would like to say thanks to Payne&Co for their great service throughout our first home purchasing process. Everyone was friendly and attentive. Thank you to Sophie for showing us the property and Janice for assisting as well. Unlike other agents they are willing to help you when you have a question instead of fobbing you off like some others out there. Even if they don’t know the answer they still try and help you. Stuart even though you are the sales director of the company you still made every effort with us to ensure the ball kept rolling throughout and chased when things need chasing. Thank you all so much for your help. I would recommend anyone looking to purchase a home in the area to them as they are superb.

A Vadgama, December 2020

Good communication is the key to keeping down stress levels when moving home and, especially taking into consideration the difficulties of dealing with other agents and solicitors whilst so many are short-staffed and/or working from home in the current climate, Sophie and Stuart at Payne & Co. were very helpful at keeping me quickly informed throughout the process. Great service, just as it should be.

C Evans, December 2020

Just completing on our house purchase using Payne & Co and they have been outstanding throughout the entire process; unfailingly helpful, proactive and responsive, the service provided has been exceptional. Would recommend unreservedly and it has been a pleasure working with them . Our particular thanks to Stuart for his tact, understanding and professionalism – an absolutely first-class service.

Mr M Schembri, November 2020

Payne & Co recently dealt with the sale of a house for me. They are a professional and caring company and I cannot thank them enough for their guidance through the procedure. I would particularly like to mention Stuart who was helpful at all times, even when some of my questions were probably naive and rather trivial. Thank you!

Mrs C Farmer, November 2020

Stuart and the team in general at Payne & Co answered all of our queries within the hour. We weren’t their only clients, but we certainly felt like we were. Payne & Co were very informative and although as a buyer they were not acting on our behalf, it felt like they were!

Mr N Kirkpatrick, October 2020

Speaking as a recent buyer who wasn’t a client of Payne and Co, all I can say is that I am in no doubt about who I will be using when we eventually sell this house. Paynes are extremely responsive, professional, and easy to deal with. I dealt with Karen Hesketh and Stuart Taylor, both of whom are absolutely great at what they do, but I was very impressed with the professionalism of everyone I spoke to in the course of the purchase. A very thorough recommend.

I can’t speak for value as I wasn’t their client, but they managed to get a complex chained sale managed expediently at the height of COVID, so I’m confident they’re well worth any fees. Definite recommend.

N Brooks, October 2020

We purchased a family property in Oxted through Payne & Co in August and wanted to share the experience… Stuart, Karen and the rest of the team at Payne & Co were all a pleasure to deal with. Everything was made straightforward from the first interaction, very helpful, responsive, no surprises and nothing was too much trouble. They had a big part to play in enabling us to complete the purchase only 2 months from our initial viewing. Thank you on behalf of myself and the family!

Mr M Townshend, September 2020

Throughout the whole process of purchasing, Karen kept us well informed providing excellent contact between ourselves & the vendor. She promptly found the answer to all our enquiries, extremely professional, good humoured & went that extra mile.

Mr N Baker, September 2020

So impressed with Payne & Co. The sale of our property had some bumps in the road, but these were managed incredibly well by Stuart, who kept us informed and updated all along the way. The experience that Stuart has in the market helped set the right expectations, and his support all led to a successful outcome for all. Would highly recommend and there is only one estate agent we would trust with any future sale.

Mr E Kyte, August 2020

We are first time buyers and would 100% recommend purchasing a house with Payne & Co.. Stuart and the team were prompt, great at keeping us informed and made sure we felt supported the whole way through.

Mr M Nash, July 2020

Recently sold our property through Stuart, Sophie and the team at Payne and Co. Very professional in their approach, accuracy of property pricing and marketing. They kept us well informed at all stages of the sale and both my wife and I consider this to be the best Estate Agent experience we have had over the course of buying and selling multiple homes.. Thank you team Payne and Co!

Mr J Rusby, June 2020

We could not be happier with the efficient and personable service we received when buying our 1st family home through Stuart Taylor at Payne and Co.
He was always on hand to help with any query and quick to respond.
We managed to complete our move in the most unprecedented of times of Covid 19 managing to keep our social distance throughout.
We would not hesitate to repeat our experience when buying another property. Thank you.

Mrs N Outred, May 2020

We were really pleased with the excellent service we had from Payne and Company. Stuart was extremely helpful and professional at all times. It really was quite incredible that the sale happened at all, despite the odds stacking up against us due to the corona virus outbreak. The hard work of the team at Paynes meant that we were still able to proceed with our sale, against all the odds.

Mrs K. Clark, April 2020

We sought out 3 local agents to tender for the sale of our property, and by far the most professional in approach, character and knowledge was Stuart from Payne and Co. We had some hiccoughs during the sale, through no fault of the agent, but Stuart and the team kept us fully informed throughout the process, offering advice and recommendations, and also acting as a solid intermediary when it came to our onward purchase which turned a bit iffy at the top of the chain. I would recommend Payne and Co to others looking to sell in the area. You will get a personal, knowledgeable service from a team you will be happy to be representing you, who will act with integrity and friendliness at all times.

Mr C. Clark, April 2020

The team at Payne & Co were brilliant on our recent move.
They were realistic about what our house was worth, marketed it well and got a sale agreed quickly.
All the way through the sale they were great, communicating frequently and making sure everything was smooth.
Can’t rate them highly enough!

Mr N. Kennedy, January 2020

Stuart, Sophie and the team have worked professionally and efficiently to sell not only our property but also my Fathers property at the same time. They have gone out of their way to help us work towards our tight timelines, keeping us informed and giving practical advice every step of the way . Each member of the team has been fantastic and have exceeded our expectations of customer service. We would not hesitate to recommend Payne & Co to anyone thinking of selling a property.

Mrs E. Lawrence, December 2019

The complete antithesis of everything we expected an estate agency to be! They were attentive but not intrusive, and always on hand if we needed updates or info. Would recommend these guys every time.

Mr J. Wright, November 2019

Great company to deal with, Sophie in particular is extremely pleasant and very professionally, nothing is too much trouble. Made our moving experience as stress free as possible, looking to sell your property this is the company to use.

Mr G. Turner, October 2019

Karen and the team at Payne & Co. were very helpful in our process to buy a new house. They helped chase up when any delays occurred and were of great assistance. Would highly recommend.

Mrs C. Smith, September 2019

I have recently completed on an apartment in Oxted. The conveyancing turned out to be somewhat protracted and without the patience and professionalism of Payne and Co. I think we’d still be at it. Karen Hesketh identified the perfect property for my needs and skilfully negotiated an agreement that suited both parties. During the conveyancing things began to stall somewhat so Karen, Stuart and the team went above and beyond the call of duty to negotiate directly with the vendors and seek out answers to various queries with repeated visits to the property. A good deal of my frustration was eased by the “can do” and pleasant attitude of everyone I had dealings with at Payne’s. I highly recommend their services.

Mr J. Shaw, August 2019

Some three years ago we were searching for a new home in Oxted, we didn’t know the area well but Stuart and the team helped with advice to narrow down our search area. Due to unexpected personal issues we had to call a temporary halt to our search but when ready to start again the team, by now knowing our requirements swung into action and a day after we returned from holiday we viewed four properties and put again with advice put in a successful offer on one of them. Extensive renovations were required and not wanting to jeopardise our house sale the Lettings team found us a flat conveniently situated that we were able to rent in the interim. We are now in and very happy and subsequently were responsible for the sale of another property which we again entrusted to Stuart’s team and a buyer was found within a week.
We cannot praise highly enough the enthusiasm, understanding and professionalism of the entire team in the Oxted office. In the last three years we have bought through Payne & Co., rented through Payne & Co., and sold through Payne & Co. We would unreservedly commend this highly talented team.

Mr D. Hollander, July 2019

Recently purchased my first home through Oxted Payne & Co. I found them to be courteous, proactive, responsive and sincere. Made a potentially challenging experience seem straightforward with clear communication. I’m grateful they were my estate agent and would recommend them.

Mr R. Newman, June 2019

Karen was very helpful and a delight to work with. Once we completed on our purchase with Payne & Co we were also given a lovely welcome pack including some of the necessary items for moving in.

If we had to move again we would hope to work with them again.

Mr H. Handyside, May 2019

Many thanks to the team at Payne & Co for a very professional service. Of particular note was the support of Sophie Gillham which was truly outstanding.

Mr G. Waite, April 2019

The team at Payne & Co look after my rental properties with great professionalism and efficiency.

After finding me suitable tenants, they communicate very well with them and deal with any issues promptly resulting in low levels of rent voids.

Much valued service.

Mr A. Hodgson, March 2019

A Personal service by kind efficient professionals who considered my parents needs at all times. Helping them at every step of the way in selling their home.

I would not hesitate to recommend Payne’s and their great team.

Mrs C. Ellis, February 2019

From start to finish Stuart, Karen and Sophie have been very attentive, supportive and professional in selling our house. Keeping us informed every step of the way with regular contact. Always friendly, approachable and helpful. We cannot recommend them highly enough. We were impressed with the way all of them made themselves acquainted with our property, so they knew exactly what they were talking about with potential buyers. They also made contact with other agents in our chain on a regular basis, so that they could keep us up to date with progress. Compared with other agents we met along the way with our own purchase, they stand head and shoulders above them all. Thank you Payne&Co for your help in making our journey so successful.

Mrs H. Onslow, January 2019

We recently purchased a property through Payne & Co and found their communication to be the best in the business! Our expectations were managed and they did their best to regularly chase everyone in the chain and keep everyone in the know. Very impressed and happy. Karen was a fantastic support to us.

Mrs R. Bailey, December 2018

Our house sale proved to be rather a protracted business in the end but the team – particularly Stuart and Jason – went above and beyond and were extremely helpful during the whole process. As others have said, we found them to be conscientious and honest (not something I think can be said of all agents!) and we would not hesitate to recommend them. Thank you – we got there in the end!

Mr & Mrs N. O’Brien, November 2018

The team at Payne & Co helped me to find the right house. Once found the process was quick and easy. Many thanks.

Mr N. Jackson, October 2018

We have been working with Payne and co for 4 years, firstly in managing our tenanted home and then in selling the same property. Their advise and professionalism has been second to none. Four separate tenants all of whom were properly vetted caused us no problems. Then the process of selling the house where the asking price was achieved on an open day has shown us how Jason and his team have their fingers on the pulse in this local property market.
The team have always been approachable and kept us updated on all aspects of our dealings during these past years. I would definitely recommend them.

Mr A. Maile, September 2018

I would highly recommend Payne & Co who recently dealt with the successful sale of my property. Stuart and Sophie were most helpful and courteous during the whole procedure and kept in close touch with me at each step of the way. All front of house staff were welcoming and helpful when I visited their offices.

Mrs E. Jamieson, September 2019

After a bad experience with an online agent, we found Stuart at Payne and Co. From the beginning he was attentive, genuine and helped us to quickly sell our house. Nothing was too much trouble, he and the team dealt swiftly with solicitors and gave us invaluable advice concerning our move. We would highly recommend Payne and Co.

Mr F. Sylvester, August 2018

Stuart and the team were great in our purchase of a new home in Oxted. The transaction was not without its challenges and Stuart managed the expectations and impatience of both sides superbly.  We would certainly use Payne & Co again but hopefully not for a while yet.

Mr D. Prince, August 2018

I have been delighted with the service provided by all at Payne & Co. Stuart in particular has been very professional, a phrase too often used nowadays, but in this case it’s entirely appropriate. His knowledge of the market and his advice has been excellent throughout and regular communication from both Stuart and his team, has meant that my wife and I were kept fully informed and assured at all times. I would certainly recommend Payne & Co to anyone planning a move in the Oxted area.

Mr G. Best, July 2018

We have had a wonderful experience using Payne & Co to sell our family home of 50 years here in Oxted. Their valuation was spot on, they brought in qualified buyers efficiently and quickly and within a month we had an offer. Not satisfied with that, they held out and got improved offers twice before we finally agreed the sale. They were thoroughly professional throughout and kept us well informed of the sales process at all times. We have no hesitation in thoroughly recommending Stuart, Karen and the team at Paynes.

Mr J. Beck, June 2018

Very pleased with the professional service, we sold our house quicker than we ever thought possible! The team are very helpful and clearly have a very good understanding of the market. I would recommend Payne & Co to anyone who is looking for a stress free sale.

Mrs B. Venables, May 2018

Thanks to the team at Payne & Co for the smooth running of the sale of my property. Stuart and his team have been great through a lengthy process and have always kept me up to date with any queries/issues that arose so as to progress the sale. The team have always been punctual with appointments and responding to emails & calls. All in all a good service and I would recommend the team for the sale of a property.

Mr J. Thompson, March 2018

Thanks again for all you and the team did, we were really pleased with the service. The extra work you put in with out difficult buyer was brilliant and we loved the weekly updates on how everything was going. We also loved the fact that the team came over to see the property.

Mrs C. Butcher, January 2018

Many thanks for all of your hard work in the sale of Briars Cross.  Stuart and his team kept us well informed throughout the process of the sale.  Their advice with regard to pricing, negotiating and completing the sale was faultless.  Their time keeping was excellent and viewings were geared towards appropriate purchasers.  We were well looked after from start to finish and would have no hesitation in recommending them as agents in any future sale.

Dr. R. Hudson, October 2017

We invited Payne & Co to sell our house, because we were struck with the open, honest “vibe” they gave us when we initially met. Their communication was excellent, and they appeared to understand our priorities in obtaining a buyer. Once we received an offer, Payne & Co. were especially helpful at ensuring the we were able to get to exchange and completion successfully. I would whole-heartedly recommend Payne & Co.

Dr. T. Husain, October 2017

When I needed to sell my mum’s house after her death I invited 4 local estate agents to view. I appointed Payne & Co as they demonstrated integrity and sound approach / advice. They did not disappoint, the house was sold quickly, the right price was achieved, and the management of processes through to completion were professionally managed. I wouldn’t hesitate in recommending Payne & Co to others, it is rare to find an estate agent who cares about customer service.

Mr S. Rosier, September 2017

We purchased a property in need of considerable renovation through Stuart Taylor at Payne & Co. Most estate agents have in my view unfortunately lost the art (and it is an art) of making a difficult deal work. Luckily though, Stuart is not one of those. Given the condition of the property,  agreeing a price was not simple, and subsequent issues identified also needed to be agreed. Stuart  very professionally and effectively facilitated negotiations and helped bring the seller and buyer onto the same page –  working a good outcome for all. We also appreciated that Stuart kept us well informed, and helped nudge things along when things got stuck at lawyers etc. When we buy or sell next, it will be an easy decision which estate agent to contact.

Mrs A. Lottering, August 2017

We would just like to extend our grateful thanks to you and your team for the totally professional and dedicated way in which you conducted the recent, successful sale of my mothers house in Hurst Green.

As you know, we had been using another estate agent in Oxted and we were left extremely disappointed and frustrated as they had failed to secure a buyer to exchange in over 5 months.

The fact that Payne and Co found us a buyer prepared to pay more than previously offered within 3 weeks probably says it all.

Mr C. Fisher, July 2017

I can not recommend Payne & Co enough, they were so helpful during every aspect of our sale and completion. They really helped to take some of the stress out of the situation and we were grateful for all the expertise and advice.

Mrs G. Brown, November 2016

Many thanks for a brilliant job. One of your competitors recommended putting the property on the market for £750k! It is great dealing with people on top of their game!

Mr M. Harman, May 2017

Thank you very much for all your hard work and sound advice! We will of course be recommending your services!

Mrs D. Thompson, May 2017

We wanted to say a belated thank you very much for all your help with our purchase of Central Way.
Stuart you were very pleasant to deal with all the way though the process, it was quite a long journey from offer acceptance to completion and you were always calm and helpful despite a few unanticipated set backs. We would definitely consider Payne and Co for when we next sell, although we’re not planning on leaving any time soon! We wouldn’t hesitate in recommending Payne and Co. Thank you again, you’ve been brilliant.

Mr & Mrs White, February 2017

Just a quick note to say thank you for all your help before our move. Stuart was particularly helpful and accommodating during the process but the whole team at Payne & Co were a pleasure to deal with, making the whole lengthy process easier to handle.

Miss H. Simpson, January 2017

Several months of searching for just the right property for us and one or two false starts along the way were made as relatively smooth as possible with the professional help and support from Stuart and the team at Payne & Co. Their responsiveness to us and understanding of our needs in a crowded marketplace made them stand out from ‘the rest’. We would have no hesitation in recommending their services to both potential purchasers and vendors as a company that still has old fashioned values, a strong work ethic and will go out of their way to do that little bit extra just when it’s needed.

Mr & Mrs D. Hollander, December 2016

Just wanted to write and say thank you for your help (and that of your colleagues) with our house move a few weeks ago. Your advice and support was very much appreciated.

Mrs G. Mullett, November 2016

Just a short note to say how much we appreciated your professional help and advise in selling my late brother’s house . You and your staff made it very easy for us . We would not hesitate to recommend you.

Mrs W. Wood, November 2016

I instructed Payne and co to look after the sale of my property as they were a local company. I was looked after by Stuart Taylor and his team.
I found them most professional in the way they facilitated the sale. Most patient when various solicitors in the chain seemed to find ways slow the process down. Excellent in keeping me aware of exactly what was going on with all the elements in the chain which involved them in detailed negotiations with the other parts of the chain and the various solicitors and agents taking part in the process.
Excellent in managing my expectations in what was happening and it was them who came up with acceptable exchange and completion dates agreed with the chain. I would highly recommend them to anybody looking for a professional Estate Agent in the Oxted Area.

Mr A. Etherington, November 2016

I can not recommend Payne & Co enough, they were so helpful during every aspect of our sale and completion. They really helped to take some of the stress out of the situation and we were grateful for all the expertise and advice.

Mrs G. Brown, November 2016

I think we’re still in shock that we’ve got to this point and won’t quite believe it until we have the keys in our hands! We really appreciate all the efforts from your side. You have gone above and beyond!

Mrs C Kemp, October 2016

I wish to confirm my satisfaction with Payne and Co’s services and performance when handling my recent house move. This the second transaction they have handled for me and on both occasions I found Payne & Co. to be reliable, efficient and professional in their dealings. A particular mention must go to Stuart Taylor, Sales Director. Thank you Payne & Co.!

Mrs J. Meredith, September 2016

I chose Payne & Co to act as Estate Agents for selling my house in Limpsfield because of their knowledge of the area and ability to match prospective buyers to my property. Viewings were from interested parties who needed my style of property, not just casually interested. My requirements were listened to and helpful comments were made by all staff. My main dealings were with Mr Stuart Taylor who I found to be both insightful and a very good communicator. Attention to detail was given throughout the whole process. All in all I found the services of Payne & Co to be thoroughly professional and to be recommended.

Mr D. Withers, August 2016

We would highly recommend Paynes Estate Agents to absolutely anyone. They gave us a fantastic service, proactive and helpful at every turn of events. Our main point of contact, Stuart Taylor was the perfect agent and we don’t think there are many of these about! All Paynes staff were courteous, friendly and helpful at all times. They put in every possible effort to find a buyer for our unconventional house, continued to help progress the sale once a buyer was found and were just perfect in their support right up until completion. Wouldn’t use anyone else!

Mr & Mrs W. Tolman, August 2016

Just a quick email to thank you for all your work on the purchase of Central Way. You were by far the most helpful and proactive person I dealt with. We will not hesitate to recommend your services to others in the area and if/when we move we’ll be contacting you first.

Mr & Mrs Evans, April 2016

Thank you for all your assistance and advice during this process, you have been a pleasure to work with. We appreciate all the chasing you’ve done and you’ve been great at always keeping us updated and being at the end of the phone to answer any questions so a big thank you for ensuring this all went through.

Mr & Mrs Matlock, February 2016